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1. Am I in the city limits?

To verify if your residence or business is within our city boundary, view the online GIS City Boundary Map.

2. What city jobs are available?

Visit www.cityftmyers.com/jobs to see our most recent job openings.

3. What day is my trash pickup day?

View your trash pickup day.

4. How do I pay my city water bill?

You may pay in person, online, by mail, and by phone. Visit the bill pay portal to pay via online.

5. Where is City Hall located?

City Hall is located at:
2200 2nd St.
Fort Myers, FL 33901

To find City Hall, view directions on Google Maps.

6. What city ward am I located in?

View the GIS online ward map to see if your residence or business is in a particular ward.

7. Where are city meeting videos?

In the City Meeting Center, videos are streamed live during meetings and recorded for past City Council Meetings, for further requests please visit the Transparency Portal.

8. How do I contact a city department or official?

View the city directory for a list of departments to submit any question, or concern or feedback to a specific department.

9. Who is my City Council Representative?

The name of your City Council Representative can be located on the Ward Map.

10. What county is Fort Myers in?

Fort Myers is located in Lee County, Florida. For more information about the county, visit the Lee County website.

11. What is the phone number for the City of Fort Myers?

Our main number for City Hall is 239-321-7000. For department phone numbers, view the city directory to find out who to contact.

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1. Why doesn't someone answer the phone when I call?

The most common reason is that they are all up front helping customers. Please leave a message and we will get back to you in the same day.

2. Is my address in the city limits?

If your Parcel number has a “P” in it, then you are in the City. Look on your tax bill for your parcel number. For example, this Parcel number is within the City Limits: 13-44-24-P4-00404.0080. You can also view our online map of the City boundary to see if you are within City limits.

3. Who do I call if my address is not in the city limits?

Lee County, 533-8587.

4. Where can I find your Land Development Code?

At www.municode.com select on-line library, Florida, then Fort Myers.

5. What is my property is zoned as?

Please view this online GIS map resource,

6. What does BTR mean?

Business Tax Receipt.  The State of Florida changed the name of “occupational license” to “BTR”.

7. Is everyone who has a business in the city limits is required to pay a business tax to the City?

Yes. Apply at 1825 Hendry St., Suite 101.

8. Can I put my fence on my property line?

 Please call the Planning and Zoning Dept. at 239-321-7975 for the details.

9. Does every fence installation require a permit?

Yes.  Every fence requires a permit in order to be installed.

10. How many signs am I allowed at my business and what are the regulations?

Single tenant businesses are allowed 2 signs, one ground sign (not to exceed 250 square feet) and one wall sign (not to exceed 125 square feet). Sign regulations are found at www.municode.com in Chapter 126. Every sign requires a permit in order to be installed, including a change out of the face(s) of the sign.  

11. What are the setbacks for a pool or a shed?

The setbacks regulations are set by your zoning district, which can be found on the City’s Zoning Map or call Planning and Zoning at 239-321-7975 for your zoning district and setbacks.

12. How do I get to Lee County Community Development from the City of Fort Myers Community Development?

Directions from 1825 Hendry Street to: Lee County Community Development
And Public Works Building 1500 Monroe Street, Fort Myers, FL 33901
Includes - Permitting, Planning and Zoning in UNINCORPORATED Lee County
Pone: 239-533-8585

Lee County Community Development/Public Works building is located on the corners of First and Monroe, Main and Monroe,  Heitman and Main, and Heitman and First.

1. Take Hendry Street to First Street and turn left onto First
2. Follow First crossing over Broadway and crossing over Monroe
3. Upon crossing over Monroe, make an immediate left hand turn into the parking lot of the Lee County Community Development and Public Works building parking lot.
4. Lee County Community Development/Public Works building is a beige and brown brick four story building with green awnings. 

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1. Where can I find a copy of the budget?

The current year adopted budget document is available for viewing on the City’s website no later than December 31. The current year budget is also provided in detail, by Fund as well as in a summary format no later than September 30. Past year adopted budget documents are also available online.

2. When and where are the public budget hearings?

Two public hearings regarding the budget are held during the month of September at Oscar M. Corbin, Jr. City Hall, Council Chambers, 2200 Second Street starting at 5:15 PM. The first public hearing date is advertised on the Notice of Proposed Property Taxes (TRIM Notice) sent to you by the Lee County Property Appraiser via the mail in August and the second hearing is published not less than two days prior to the hearing in the local newspaper.

3. What is a non-ad valorem assessment?

Non-ad valorem charges are imposed on properties for the cost of providing a certain service such as solid waste collection, storm water fees or fire assessment fees. It is called a non-ad valorem assessment because the charge is on the property tax bill but is not based upon property value.

4. Why have my property taxes increased?

Your tax bill may increase for a variety of reasons.  Some of the most common reasons are:

• Loss of Homestead Exemption
• Increase in assessed property value
• Increase in millage rate by one or more of your taxing authorities

5. Who do I call if I think my property’s assessment is not accurate?

Property owners should contact the Lee County Property Appraiser’s Office at 239-533-6100, Monday through Friday between the hours of 8:30 AM and 5:00 PM.

6. Where can I find the Capital Improvement Program?

The 5-Year Capital Improvement Program can be found as a separate document link for the most recent year on the website. The same document is also incorporated into the adopted budget document. Past year Capital Improvement Programs can be found in those documents. 

7. When does the budget process begin?

The budget process for the next fiscal year begins in the month of January. Budget workshops are typically held in May and again in July, with budget adoption occurring after two public hearings are held in September.

8. What do my property taxes pay for?

Property taxes pay for general operation and maintenance expenditures of the City, including Public Safety, Recreation/Culture, Physical Environment, Transportation and Administration functions. Public Safety comprises 62.8% of the total General Fund budget, while Property Tax revenue represents 43.1%.

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1. Where is the City of Fort Myers HR department located?

• 1820 Hendry Street (entrance facing Broadway)
  Fort Myers, FL. 33901
  239-321-7073

2. What are your hours of operation?

• Monday – Friday from 7am-5pm.

3. Do I need a City parking pass to park in HR lot?

• Yes, you can get a temporary pass at the front desk during your visit to HR.
• Please return your pass to HR before leaving.

4. I want to see HR; do I have to make an appointment or can I walk-in for service?

• It is always best to make an appointment to make sure you are seen by the right person and to reduce waiting time.  However, you are free to walk-in and seek assistance from available HR staff during hours of operation.
• To save you time, you can locate your HR representative, by area of expertise by clicking on Human Resources and clicking on the link on the left side to access the area for which you require information or assistance. Our website has information that may answer your questions and save you time.

5. Where do I send Employment Verification Requests?

• You can fax your request to:
  • 239-226-0355
• You can also email this to our Senior Administrative Assistant, Lesa Boothe
  • lboothe@cityftmyers.com

6. Are you Human Resources for Lee County, as well?

• No, Lee County HR is separate from the City of Fort Myers.
  • Lee County Human Resources Department
    1825 Hendry Street, Suite 200
    Fort Myers, FL. 33901
    239-485-2077

7. If I want to inquire about City of Fort Myers employment opportunities, where do I go?

• Please visit Human Resources
  • Click on City Jobs at the bottom left side of the web page, or you can click on the Talent Acquisition & Employment link for more information.

8. I want to contact Human Services, is that located in the City of Fort Myers HR Department?

• No, Lee County has a Human & Veterans Services Department
  • Lee County Human & Veteran Services
    2440 Thompson Street
    Fort Myers, FL. 33901
  • Human Services Main Phone
    239-533-7930
  • Veteran Services Main Phone
    239-533-8381

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1. I lost my insurance card; how do I order a new one?

• Please contact customer service on CityLink (call and order card)
  • https://cityftmyers.sharepoint.com/sites/CityLink/departments/hr/customer-service
  • Florida Blue website, employees can log into their account and order a new one. www.floridablue.com  

2. How do I search my medical, dental, and vision providers?

• www.floridablue.com
• www.vsp.com

3. How do I apply for Family Medical Leave (FMLA)?

• Complete the application and submit to your immediate supervisor for signature.

4. When do I apply for Family Medical Leave (FMLA)?

• See City of Fort Myers Policy 5.04 and contact Human Resources with additional questions at 230-321-7061.

5. How do I access my benefits from home?

• www.cityfortmyers.hrintouch.com

6. When is Open Enrollment?

• Open Enrollment occurs every year from August 1-15.
  • HR will send out information and reminders to all City employees in advance.

7. Does the City of Fort Myers offer a 457 Deferred Compensation Plan?

• Yes, the current providers are:
  • Nationwide Retirement Solutions
    877-677-3678
  • ICMA-RC
    Plan# 306056
    800-669-7400
• For additional information, please contact Human Resources at 239-321-7061.

8. I am a retired employee of the City of Fort Myers, who do I contact regarding benefits?

• Ms. Cindy McCullough
  239-321-7068
  cmccullough@cityftmyers.com

9. I am a retired employee of the City of Fort Myers, who do I contact about retiree pensions?

• GENERAL PENSION
  • Resource Center
    4100 Center Point Drive, Suite 108
    Fort Myers, FL. 33916
  • Contact:
    Amber McNeill
    239-573-4750
    Amber@ResourceCenter.com
• POLICE AND FIRE PENSIONS
  • Foster and Foster
    2503 Del Prado Blvd South. Suite 502
    Cape Coral, FL. 33904
  • Contact:
    Ferrell Jenne
    Ferrell.Jenne@foster-foster.com
    Kelly Konarski
    Kelly.Konarski@foster-foster.com

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1. How is salary determined for new hires?

• An employee's salary rate is determined on various factors, including but not limited to the external market comparisons, internal equity, departmental budget considerations, the employee's performance, and the knowledge and skills the employee brings to the position.

2. What is the salary range for your job classifications?

• The Salary Range can be found on the job descriptions and varies depending on classification code and pay grade and Fair Labor Standards Act (FLSA) status.

3. Where can I find your job descriptions?

• Click www.governmentjobs.com/careers/fortmyersfl
• Click on Job Title and you will see the job description.

4. What is the difference between exempt and non-exempt employees?

• The federal Fair Labor Standards Act (FLSA) regulates whether an employee is eligible for overtime or not. The Non-Exempt employees are eligible for overtime, and the Exempt are overtime exempt. Refer to our Policy and Procedures for more information.

5. How do I report an error on my pay?

• Please contact Payroll regarding questions or reporting errors on your paycheck.
  • City of Fort Myers Payroll at:
    • Payroll@cityftmyers.com
      239-321-7170
      239-321-7178

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1. Where can I find our union contract?

• View Contracts

2. Where can I find our Policy and Procedures?

Current Employee Policy and Procedure

3. I am a Public Works employee and want to learn about sick leave, where do I find the information?

• Refer to page 20 of the IUPAT Contract for employees in the General Union.

4. Can I convert sick leave to vacation as a Public Works employee?

• Refer to page 21 of the IUPAT Contract for employees in the General Union.

5. How is my vacation and sick leave accruals calculated for a Public Works employee?

• Refer to page 20, Article 11 of the IUPAT Contract.

6. What is a lateral transfer?

• A lateral transfer is movement to another position within the same salary pay grade. A lateral transfer may occur within a department, or between departments in the City.

7. Can employees use vacation time for emergency absence?

• Staff can use accrued vacation and compensatory time off if approved by the employee’s supervisor and follows the department, and city’s policy and or the appropriate contract. The department will need to take into consideration the operational needs when granting any type of leave.

8. What are the consequences if employees do not show up to work?

• Departments should have specific procedures for reporting absences and tardiness, in the case that a department does not have specific procedures refer to our City Policy on Attendance and Punctuality in our Policy and Procedures Manual.
  • In instances where an employee was not approved to be absent by the employee’s supervisor, the employee will be considered absent without approval and will not be paid for the time of absence.  Formal disciplinary action, including separation can be applied on a case-by-case basis.

9. Can employees be required to perform work normally performed by other employees in another job classification?

• Yes. Refer to your Union Contract for details and compensation on working out-of-class.

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1. What is Organizational Development and Training?

a. Organizational Development covers the entire organization when it comes to performance management, workforce planning that includes training and succession planning.

b. Succession planning helps current department leaders identify potential leaders and create a pathway toward obtaining supervisory positions within the City of Fort Myers.

c. Use the NeoGov Perform and Learn systems to track the evaluation process of all employees in the City and to assign training that allows further compliance and development.

2. What is succession planning?

a. When employees in leadership positions are ready to retire or otherwise have left the organization, it is optimal for the organization to have identified and developed several high potential leaders to replace outgoing leaders in the organization.

b. Planning on who that person may be with proper training and development beyond normal work tasks, requires leadership engagement into the development of those high potential employees.

3. What if I want to be a supervisor, but am not being developed after I make the request, what should I do?

a. Make an appointment with your supervisor and explain that you want to be considered for higher level positions and discuss what the next steps are.

b. Ask that you be given an opportunity to gain supervisory skills through an enhanced development plan that can be tracked in NeoGov Perform.

c. Ask your supervisor what the process is and if you need further assistance and information about this pathway, you can make an appointment to see Bill Thompson, who is the Organizational Development and Training Analyst for the CFM, located in the HR department. His contact information is on the Organizational Development and Training page of the Human Resources website.

4. I am a supervisor and I do not know how to identify potential, future supervisors. Who do I contact for help?

a. Please contact Bill Thompson, who is the Organizational Development and Training Analyst for the CFM, located in the HR department and make an appointment. His contact information is on the Organizational Development and Training page of the Human Resources website.

5. I am a supervisor and I want to assign goals for an employee but am not sure of what goals I need to assign or how to make it fair for multiple employees.

a. It is important to note that if you have multiple employees with the same job title and responsibilities, that all goals be uniform. You want to be consistent in goal assignment as you will need to review all employees of the same job title to measure differences in performance. This gives you a better assessment of how to rate the employee in a fair and equitable manner.

b. If you have employees with different job titles and responsibilities, you can assign established goals that built into NeoGov, or you can create personalized goals.  It is suggested that you keep all common goals the same for all employees, regardless of skill sets or job titles.

c. If you need more assistance, please contact Bill Thompson, who is the Organizational Development and Training Analyst for the CFM, located in the HR department and make an appointment. His contact information is on the Organizational Development and Training page of the Human Resources website

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1. How do I report a safety concern?

• If you are experiencing an emergency, please call 911.
• We hope that all citizens and visitors to the City will notify us when they observe a potential safety concern. When members of the community are the eyes and ears of the City, we can more efficiently address streets, potholes, sidewalks, lights, parks, buildings, and other City facilities that may need attention. To report a concern, please contact Risk Management at Risk@cityftmyers.com or call Public Works Operations at 239-321-8100.

2. How do I submit a claim?

• In the event you need to file a property damage or injury claim with the City, you can submit the City’s claim form along with your receipts for damage to Risk@cityftmyers.com or via USPS mail to City of Fort Myers, Attn: Risk Management, PO Box 2217, Fort Myers, 33902. Once all documentation is received, the City will evaluate your claim and contact you.

3. How do I report a concern for the manner in which an employee is driving in a City vehicle?

• Please submit your concerns via email to Risk@cityftmyers.com or during the regular business of 7 am – 5pm, you may call Human Resources at 239-321-7073. The following information will help in the review of the incident – the City’s vehicle number, date, time, and location of the incident, and a detailed account of your concerns.

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1. Who do I contact about job openings for the City of Fort Myers?

• Jennifer Ryan, HR Coordinator
  (239) 321-7066
   jryan@cityftmyers.com

2. Where can I get a list of available positions?

• Visit our website at www.governmentjobs.com/careers/fortmyersfl  to view all current open positions. Or click on City Jobs at lower left corner of web page.

3. How do I apply for a position I am interested in?

• Visit our website at www.governmentjobs.com/careers/fortmyersfl.  After finding the position you are wanting to apply for, click on the title of the position.  In the top right corner of the page there will be a green APPLY button to click on.  A fully completed application is required for all position you apply for.  Please ensure all supporting documentation is

4. Do I have to submit a separate application for each position I am interested in?

• Yes, you must submit a separate application for each position you are interested in. Once you have created an application, it is saved in the online system, which allows for an easier application process in the future.

5. Where do I send a copy of my DD-214 or other documentation for Veterans’ Preference?

• Scan and email the appropriate documentation to: recruitment@cityftmyers.com. The documentation must be submitted at the time of application for Veterans’ Preference consideration.

6. How do I know where I am at in the process after I submitted my application?

• With the high volume of applications we receive for each of our posted positions, we encourage the applicant to log into their online application to view what step they are in the process.

7. When will I hear from someone if I am not selected?

• At the end of the recruitment and hiring process emails are sent out to the remaining applicants.

8. Why did I not get an interview? I met the minimum qualifications and have experience.

• With the large volume of applications making a hiring decision is not easy.  The hiring manager for each city department is responsible for making their own hiring decisions. The department reviews all the applications they receive, and then contact the applicants whom they want to interview.

9. I am having trouble logging into my user profile.

• For assistance with your user profile contact NeoGov at 1-855-524-5627.

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1. Does the City Attorney’s Office provide free legal advice to citizens?

No.  The City Attorney cannot give advice in any private legal matter.  Private legal matters must be handled by a private attorney.  The City Attorney’s Office represents the Mayor, the City Council and the City’s Advisory Boards.  If you need help locating an attorney, you may contact the Florida Bar and access their Lawyer Referral Service for consumers at www.floridabar.org or via phone – 1-800-342-8011, Monday through Friday from 8:00 to 5:30 p.m.  

2. I have received a notice of violation from an officer in the Code Enforcement Dept. How may I reach the Officer?

You may contact the Code Enforcement Department and speak with the Officer.  The phone number to that department is 239-321-7948

3. How can I get a copy of a city ordinance?

The City’s code of ordinances is available on the Municipal Code Corporation website at www.municode.com.  Additionally, you may contact the Clerk’s Office at City Public Records: 239-321-7042 or via Online

4. What is a Public Record?

“Public records” are all documents, papers, letters, maps, books, tapes, photograms, films, sound recordings, data processing software or other material, regardless of the physical form, characteristics or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency.  

5. What type of cases does the City Attorney’s Office handle?

The City Attorney does not have the honor of politically representing the community because while he or she must be ratified by the City Council, he or she is not elected by the people.  The City Attorney must refrain from getting involved with or formulating political agendas by choosing sides in political debates, irrespective of his or her opinion.  

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1. Can I have my own home inspection done?

Yes, the City of Fort Myers recommends that you have a home inspection conducted prior to purchasing any home.

2. What if I don’t qualify now? What are my options?

Once you contact one of the HUD-certified housing counseling agencies, a housing counselor will guide you step-by-step to help you correct any problems so that you may be able to purchase a home at a later date.

The City of Fort Myers will continue to purchase, rehabilitate and resell homes as long as stimulus funding is available. If you miss out on your first opportunity, another NSP home may be available to you in the future.

View the Qualifying for NSP Assistance webpage to find out if you qualify or how to contact a HUD-approved agency.

3. Do I need to take a homebuyer education class?

Yes, buyers who apply for an NSP home are required to complete an 8-hour Home Buyer Education Class at an HUD-certified counseling agency. View the Qualifying for NSP Assistance webpage for more on how to contact an agency.

4. How much financial help will I receive from NSP?

The City of Fort Myers will provide subsidies in the form of a deferred payment/no interest mortgage plus reasonable closing costs to help pay for your home. Assistance levels are based on income categories. Amount of subsidy will be depending upon the 1st mortgage obtained by the buyer not to exceed 50% of the sales price, plus reasonable closing costs. For more information on income categories, view the income category chart found on the Qualifying for NSP Assistance webpage.

5. How much money do I need for a down payment?

Buyer contributions vary according to the income category you meet. Generally the contributions are as follows:

Low Income Category: $500

Moderate Income Category: $1,000

Middle Income Category: $1,200

For more information, visit the Qualifying for NSP Assistance webpage to find out what income category you fall under.

6. How much do I need to earn to qualify for a loan and what are the income limits?

Applicants must have a debt-to-income ratio of no more than 45% (total debt income ratio). For detailed information, please contact the housing counseling agencies listed on the Qualifying for NSP Assistance webpage.

7. Do I have to be a first-time home buyer to qualify?

No, anyone who meets the income requirements, doesn’t currently own a home, and plans on using it as his/her personal homestead qualifies for an NSP home. For more information about the program, view the Neighborhood Stabilization Program webpage.

8. Can I look at available homes online?

Available homes are listed on the city's NSP Property for Sale webpage. This site will be updated regularly as new homes become available for purchase to eligible NSP buyers. Please note that before you can visit an NSP home in person, you must go through the NSP application process through 1 of the 2 housing agencies approved by Lee County to manage the NSP application process.

9. Where are NSP homes located?

NSP homes are located in the city limits. Qualified homebuyers will
be matched up with a single family home in one of these locations:

Central Fort Myers

Dunbar-Bellvue

East Fort Myers

Please refer to our Maps of Target Areas to view these locations. Please check our Homes for Sale Listings for currently available homes. Homes will be bought and sold on basis of availability.

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1. Where can I find active solicitations?

Interested parties may view and download solicitations on Planet Bids. Vendors that register and choose commodity codes will automatically be notified when solicitations are released.

2. How do I register as a supplier?

Interested parties should register with Planet Bids. It is very important to complete the application in full with all applicable commodity fields checked in order to receive solicitation invitations. Vendors are selected by the commodities and/or services that are checked on the application.

3. Where is Procurement Services located?

Procurement Services is located in City Hall at:

2200 2nd Street
Fort Myers, FL 33901

Procurement Services may be reached at 239-321-7232 or cfmpurchasing@cityftmyers.com Monday through Friday from 8:00 a.m. to 5:00 p.m.

4. Who can respond to solicitations for city projects?

Any responsible and responsive supplier interested in submitting a proposal must be able to meet the minimum specifications and provide proof of insurance, bonding, and required licenses. For more information, please contact the Procurement Services at 239-321-7232 or review the City of Fort Myers Vendor’s Guide.

5. Does the City of Fort Myers manage procurement services for Lee County?

No. Lee County has its own Procurement Department. They may be reached at 239-689-7385 or by visiting the Lee County website.

6. How can sub-contractors bid to general contractors on various construction projects?

Register for Planet Bids, attend pre-solicitation meetings or email cfmpurchasing@cityftmyers.com Procurement Services for sign-in sheets of pre-solicitation meetings.

7. Is the information on this site official?

This information on this site is subject to revision at any time. In case of errors and/or omissions, you are advised to contact Procurement Services for the current status of solicitations or contracts.

8. Who do you call for invoice and payment information?

Contact the City’s Accounts Payable Department at 239-321-7175 or ap@cityftmyers.com for all invoice and payment information.

9. Does the City of Fort Myers manage procurement for the Police and Fire Departments?

Yes, Procurement Services manages procurement for all City of Fort Myers departments.

10. Where do you send invoices?

Email original invoice(s) in PDF format to Accounts Payable ap@cityftmyers.com.

11. How can I be notified when a solicitation or quote request is released?

Register your firm under the at both Planet Bids for procurement over $100,000 and GovQuote for those under $100,000.

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1. Engineering - How do I obtain a Road Closure Permit?

Call Engineering at 239-321-7445.

2. Engineering - What is a stormwater fee and what does it do?

A stormwater fee is the assessment that property owners pay for the improvement of City-wide stormwater collection and operation. A stormwater user fee provides revenue to maintain and improve existing stormwater infrastructure in the City as well as to implement the comprehensive stormwater quality management plan required by the United States Environmental Protection Agency.

3. Meter Reading - Who has access to my water meter?

The City of Fort Myers and its authorized agents; per City Code of Ordinances Sec. 90-39.

4. Operations - How do I report sewer overflow/stoppage/smell?

Please call 239-321-8100.

5. Recreation (STARS) - Do you offer summer, winter, and spring break camps and what are their costs?

Summer Camp (9 weeks)

•    This program is for children ages 6 through 14 years old. 
•    There is a $15.00 Registration Fee.
•    $200 per child for City resident (starting October 1st)
•    $100 per child for City employees that are City residents (starting October 1st)
•    $250 per child for non-resident (starting October 1st)
•    $125 per child for City employee that are non-residents (starting October 1st)
•    Hours of operation are 7am to 5pm Monday to Friday (Closed the 4th of July)

Winter Camp (2 weeks)

•    This program is for children ages 6 through 14 years old
•    $30 per child per week for City resident (starting October 1st) 
•    $50 per child per week for non-resident (starting October 1st)
•    Hours of operation are 8am to 5:30pm Monday to Friday (Closed Christmas Day and New Year’s Day)

Spring Camp (1 week)

•    This program is for children ages 6 through 14 years old
•    $30 per child per week (starting October 1st)
•    $50 per child per week (starting October 1st)
•    Hours of operation are 8am to 5:30pm Monday to Friday

6. Solid Waste - What service am I provided as a resident of the City of Fort Myers?

We provide 96 gallon trash cart with 1x a week service, a 65 gallon recycling cart with 1x a week service, 1x a week bulk item pick up not to exceed 4 cubic yards of large household items  i.e. furniture, mattresses etc. 1x a week horticulture pick up (yard trimmings), not to exceed 10 cubic yards and 1x a week white good removal i.e. stove, refrigerator, washer/dryer etc. NOTE: Junk and brush must be separated.  Additionally, upon request, we can provide a 96 gallon horticulture can for yard trimmings and clippings at a cost of $2.75 per month.

7. Solid Waste - When is my collection day?

Please see the collection schedule and map.

8. Utility Billing - How can I pay my utility bill?

The City of Fort Myers has 4 payment options for your convenience.

• 1.  In person.  You may pay your utility bill in person at the Utility Billing Payment Center located 2925 Dr Martin Luther King Jr. Blvd. Fort Myers 33916.
• 2. Online. You may pay your utility bill on line by visiting www.cityftmyers.com/billpay to access your account.
• 3. By Phone.  You may pay your utility bill by phone using your debit or credit card by calling 1-(877)-333-0866 and following the prompts.  Visa, Master Card, American Express and Discover are accepted.  
• 4. By mail.  You may send your payment by mail to: Post Office Box 30185 Tampa, FL 33630-3185.  Please allow an additional 5-7 days for mailing and processing.

9. Wastewater - Can I dump the holding tank of my RV at the Plant?

No, we are not permitted to receive that type of waste.

10. Water - What is a boil water advisory?

A boil water notice is issued by water utilities as a precaution to protect consumers from water that may not be suitable for drinking or ingesting. Boil water notices are typically issued when an unexpected condition has occurred such as: water line breaks, treatment disruptions, power outages and floods. The reason for your boil water notice will be included in the notification.

More Information

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1. Will the City tap the water line from my commercial building?

The City will not tap the line, provide hardware/connections, meter boxes, backflow preventers, etc. The only thing the City will provide is the meter after all appropriate fees are paid and an account is established.

2. What are the 2 most common permits required when doing work on a water service line, meter work, backflow preventer installation, or wanting to get multiple City meters for your commercial plaza or ap

The 2 permits are a plumbing trade permit and a right of way utility connection permit.

3. When is a site work permit required?

When any horizontal work is being done on a piece of property. This may include but not limited to a foundation, driveway, sidewalk, repaving/seal coating, pavers on property, and utilities.

4. How do I obtain a Road Closure Permit?

Call Engineering at 239-321-7445.

5. Why are the City roads blocked off?

The City roads are blocked off due to a special event taking place.  You can find more information regarding the special event, road closure, and traffic signage at Public Works Facebook, News Press, MyRiverDistrict.com

6. What are the flags in front of my house for?

Any time a home owner or contractor will be digging in an area there may be water, sewer, electric or phone lines Florida Statue requires that 811 be called to locate any utilities in the ground by  paint or flags. It is against the law to remove these flags without verifying with the local utility, FPL, or Centurylink Company that the work has been completed. The City is only responsible and legally allowed to mark utilities in the public right-of-way they cannot come on to private property.  The City marks in the front or rear easements of the property.

7. When will my utility locate be completed?

Locates are set to be completed 48 hours from the time you call the 811 call center. There are times when other circumstances do not allow for that at that time. You can call 321-7445 Engineering and we will see where the conflict may be.

8. How is my stormwater assessment fee calculated?

The stormwater assessment is calculated for City parcels based on the square footage of impervious area on the property.  The impervious area includes, but is not limited to, building structures, pavement, driveways, sidewalks, etc.  Each standard impervious unit of 500 square feet is assessed at a rate of $1.92 per month.  The annual stormwater fee for the upcoming calendar year is billed on the tax roll as a non-ad valorem assessment.  

9. What is a stormwater fee and what does it do?

A stormwater fee is the assessment that property owners pay for the improvement of City-wide stormwater collection and operation.  A stormwater user fee provides revenue to maintain and improve existing stormwater infrastructure in the City as well as to implement the comprehensive stormwater quality management plan required by the United States Environmental Protection Agency.

10. How do I get a speed hump installed on my street?

Please contact the Engineering division at 239-321-7445 and a traffic calming study request application will be sent to you. The application needs to be signed by a minimum of 5 homeowners in the affected area. After Engineering receives the complete application,  the traffic study will then be completed to determine if traffic calming is warranted. You will be notified of the traffic study recommendation.

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1. What repairs or services are outsourced?

Small vehicle oil changes, car washes hydraulic cylinder repair, automatic transmission repairs and paint/bodywork.

2. Who provides the repair and maintenance of the Fire Dept. equipment?

Our fleet does the majority of repairs and maintenance of Fire Dept. equipment in-house with the exception of major brand specific repairs.

3. Does your fleet have its own fueling capabilities?

Yes,  Fleet Division provides gasoline and diesel for all City vehicles.

4. Does your fleet include refuse collection trucks?

Yes our Fleet has approximately 40 refuse hauling trucks.

5. How does your fleet dispose of old vehicles?

Through a public auction held quarterly.

6. How does your fleet dispose of old vehicles?

Through a public auction held quarterly.

7. How many vehicles in the City Fleet?

The city has approximately 780 vehicles in our Fleet.

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1. How do I report sewer overflow/stoppage/smell?

Call:

 239-321-8100

2. Who do I need to call if I am experiencing dirty water from my tap?

Call: 

239-321-8100

3. Who do I need to call if I have no water or my water pressure is low?

Call: 

239-321-8100

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1. What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?

Open skate:

• Fridays: 8:00 pm to 9:50 pm
• Saturdays: 1:00 pm to 2:50 pm
• Saturday Family Nights: 7:00 pm to 8:50 pm
• Sundays: 11:00 am to 12:50 pm

*Please contact the Skatium, as days and times can change. 

$8 All Ages plus $2 for Skate Rental

Saturday Family Nights is $5 admission including skates.

Special pricing for group rates: Call (239) 321-7510 for more information.

Parties and Private Rentals

Choice of party times available:

• Friday: 8:00 pm to 9:50 pm
• Saturdays: 1:00 pm to 2:50 pm or 7:00 pm to 8:50 pm
• Sundays: 11:00 am to 12:50 pm

Birthday packages

• “Starting Line Up” - $179 for 10 guests: Each additional guest $12. Reserved party table with place settings and helium balloons next to the ice rink.
• “Hat Trick” - $199 for 10 guests: Each additional guest $12. Reserved private party room with place settings, helium balloons and party decorations. Professional skating instructor available for your group; $25.00 for 30 minutes of private instruction.

Private Rentals

• Private ice or facility rental costs for a group depends on time of day. Call (239) 321-7509 for more information or to make a reservation.

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1. Solid Waste - When is my collection day?

Please see the collection schedule and map.

2. Solid Waste - What time should I place the trash and recycling cart at the curb for collection?

We would like for you to have the trash and recycling cart out the night before to ensure it will not be missed, but it must be out no later than 6:30 a.m. on the scheduled trash/recycling collection day.

3. Solid Waste - What service am I provided as a resident of the City of Fort Myers?

We provide:

• 96 gallon trash cart with 1x a week service
• 65 gallon recycling cart with 1x a week service
• Bulk item pick up 1x a week , not to exceed 4 cubic yards of large household items  i.e. furniture, mattresses etc. 
• Horticulture pick up (yard trimmings) 1x a week , not to exceed 10 cubic yards 
• White good removal 1x a week i.e. stove, refrigerator, washer/dryer etc. NOTE: Junk and brush must be separated

Additionally, upon request, we can provide a 96 gallon horticulture cart for yard trimmings and clippings at a cost of $2.75 per month.

4. Solid Waste - What do I do if I have more trash/recycling that won’t fit in my cart?

For trash you can request an additional can for $7.34 a month serviced 1x a week or a one-time pick up charge of $13.25. For recycling you can receive an additional cart free of charge serviced 1x a week by calling the Solid Waste Division @ (239) 321-8050.

5. Solid Waste - What if my trash or recycling cart is stolen, damaged or broken?

If your cart is stolen, damaged or broken, please call the Solid Waste Division at (239) 321-8050 to have it repaired or replaced.

6. Solid Waste - As a residential customer, how do I get rid of household chemicals and electronics?

These items are not collected by the City of Fort Myers but can be dispose of without charge by calling Lee County @ (239)533-8000, located 6441 Topaz Ct. Fort Myers.

7. Solid Waste - Why did everyone else in my neighborhood receive collection except me?

Although operator oversights may occasionally occur, refuse is typically not collected if carts are overweight, not placed out on time, blocked by vehicles (impairing the drivers sight), or overfilled creating a mess, when serviced. Cart must be placed 5 feet from any obstruction in order to service safely.  Helpful directions are listed on the can lid.

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1. Utility Billing - When is your office open?

Our office is open Monday – Friday 8 a.m. to 5 p.m., with the exception of certain holidays.

2. Utility Billing - What day is my trash pickup day?

Click here to view your trash pickup day. 

3. Utility Billing - Can I have my utility bill auto deducted/drafted from my account each month?

Yes.  Please call customer service at (239) 321-8100, or come in person to set up.

4. Utility Billing - How can I pay my utility bill?

The City of Fort Myers has 4 payment options for your convenience.

• 1. In person.  You may pay your utility bill in person at the Utility Billing Payment Center located 2925 Dr Martin Luther King Jr. Blvd. Fort Myers 33916.
• 2. Online. You may pay your utility bill on line by visiting www.cityftmyers.com/billpay to access your account.
• 3. By Phone.  You may pay your utility bill by phone using your debit or credit card by calling 1-(877)-333-0866 and following the prompts.  Visa, Master Card, American Express and Discover are accepted.  
• 4. By mail.  You may send your payment by mail to: Post Office Box 30185 Tampa, FL 33630-3185.  Please allow an additional 5-7 days for mailing and processing.

5. Utility Billing - What is the deposit for a new account?

$175.00 deposit, $30.00 service fee.  Standard for Residential Services.

6. Utility Billing - My wife/husband (family member) is deceased. How do I remove their name from the utility account?

We will need a copy of the deceased party’s death certificate and valid photo ID from the requesting party in order to change the name on the account.

7. Utility Billing - I have recently had a name change. How do I go about changing my name on my utility account?

We will need the applicable legal documentation such as a marriage license, divorce papers, etc. to have your name changed on the account.  You can sent a legible copy in by mail or fax at (239) 344-5958, or in person at the City’s payment center.

8. Meter Reading - Can I turn my water on or off at the curb stop without calling the City first?

As per City Code of Ordinances Sec. 90-33.

9. Meter Reading - Who has access to my water meter?

The City of Fort Myers and its authorized agents; per City Code of Ordinances Sec. 90-39.

10. Meter Reading - Can I have water without a meter?

No, as long as municipal services are available.  Per City Code of Ordinances Sec. 90-43.

11. Meter Reading - Does the meter belong to me?

No.  Per City Code of Ordinances Sec. 90-43 –Meters (A). All primary water meters furnished, read and serviced by the City shall remain the property of the City and shall be accessible and subject to its control.

12. Meter Reading - How do I read my meter?

You read your meter from left to right starting with the first digit that is not a “0”, reading all the numbers until the decimal point.

13. Meter Reading - How does my meter get read?

The City of Fort Myers has “Radio Transmitted Reading” which means that a radio signal is sent out every 4 seconds and when we pass by your meter the reading system picks up the read.

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1. Does that pond contain plant effluent?

No, that's stormwater.

2. Can I dump the holding tank of my RV at the Plant?

No, we are not permitted to receive that type of waste.

3. I’m building a parking lot near here. Can I fill my water trucks with reclaimed water?

No, only permitted users can receive our reclaimed water.

4. Can I get some of that for my garden?

No, that is not permitted by DEP regulations.

5. What happens to the treated water?

After pollutants are removed the water is discharged into the Caloosahatchee River or treated further to provide reclaim water for beneficial use.

6. What happens to the solids?

They are dewatered at the plant and sent to the Lee County facility for further treatment and beneficial reuse.

7. What chemicals are used in the process?

Aluminum Sulfate-for solids and phosphorous removal, Sodium Hypochlorite-for disinfection, Sodium Bisulfite-for chlorine removal, Polymer-for dewatering.

8. What pollutants are removed?

The process removes solids, cBOD, nitrogen and phosphorous.

9. What is the process for wastewater treatment use?

The City of Fort Myers uses the 5 stage Bardenpho process.

10. What's in those trucks leaving the plant?

Processed Biosolids on their way to a composting facility.

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1. What is the plant output pressure?

Approximately 54 psi.

2. Do you add fluoride to the water?

Yes, 0.80 ppm.

3. Do I need a water softener installed in my house?

Customer preference as the Water Treatment Plant does not provide recommendations.

4. What is the hardness of the water?

Approximately 30 ppm (parts per million) or 1.8 grains.

5. What type of water treatment is the plant?

Reverse osmosis.

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1. Why is the pool closed during inclement weather and what is your refund policy?

Fort Myers aquatic facilities will close if heavy rain prevents lifeguards from seeing the bottom of the pool, or if lightning strikes within a 10-mile radius of the facility. The Fort Myers Aquatic Center, Golfview Pool, and S.T.A.R.S. Complex all use the Weatherbug system for real-time updates on weather conditions. The pool will remain closed for a ½ hour (30 minutes) following the last lightning strike. During this time, patrons are to remain off the pool deck.

Fort Myers aquatic facilities will close for public swimming if the forecasted weather calls for temperatures of 70 degrees or below; or at the supervisor’s discretion.

The City of Fort Myers Aquatic Center gives rain checks during inclement weather to patrons who have been at the facility for less than one hour with a receipt. No refunds are given due to inclement weather.

2. Swim lessons for infant children and adults and what are the rates?

“Parent and Infant Swimming Lessons” are for children ages six months to three years old. All swimming lessons are eight classes.

“Youth Swimming Lessons” are for children ages four to twelve year old.

Youth classes are divided into four levels, pre-school (ages 4-5), beginner, intermediate, and advanced. Children enrolling in beginner, intermediate and advanced lessons are required to be swim tested to ensure proper placement into the appropriate level prior to registration. There is no swim test for pre-school lessons. All swimming lessons are eight classes.

“Adult Swimming Lessons” are for ages thirteen and older. Adult classes are divided into two levels: beginner and stroke refinement. All swimming lessons are eight classes.

Cost for all swimming lessons is $35 for residents of Fort Myers, and $40 for non-residents.

The City of Fort Myers also offers private swim lessons. Each session is customized to the individual and is a 30-minute one on one session with a lifeguard. Pricing for private swim lessons begin at $35, please call for more information on pricing and creating a customized lesson.

Call (239) 321-7553 for swimming lesson times, dates and more information on other programs offered

The STARS Complex offers SWIM Lessons each summer. Lesson dates, times and rates are posted in March.

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1. Are you accepting new memberships?

Yes, the City offers 9-month golf memberships for both city and non-city residents.

2. Do you rent golf clubs?

Yes, golf club rentals are available at both courses (Callaway Clubs for both right and left-handed players, men and women).

3. What par is Eastwood?

Eastwood plays to a par 72 layout. Four sets of tee markers are used depending upon level of challenge preferred by the golfer.

Blue tees are generally used for (HDCP 0-10) with 6772 yards; white tees are normally preferred for members and guests with 6226 yards; gold tees are preferred by most seniors at 5568 yards and ladies love the course at 5116 yards.

4. Do you offer golf lessons?

Yes, golf lessons are available at both courses with PGA certified instructors.

5. How far in advance may I schedule a tee time?

Tee times can be reserved online, up to 7 days in advance, at www.cityftmyers.com. Tee times may also be reserved one day in advance with phone lines opening at 8:00 AM. Eastwood's phone number is 239-321-7487 and Fort Myers Country Club is 239-321-7488.

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1. What are your hours of operation?

Monday – Thursday: 10:00 a.m. to 9:00 p.m.; Friday: 10:00 a.m. to 7:30 p.m.;

Saturday: 12:00 p.m. to 5:00 p.m. (Pending event/athletic schedule); Sunday 12:00 p.m. to 5:00 p.m. (pending event/athletic schedule)

Holidays: Closed

2. What are your rental rates?

Contact STARS Complex at (239) 321-7545 or online at stars@cityftmyers.com for rental rates, availability and to schedule a contract.

3. Do you offer summer, winter and spring break camps and what are their costs?

Summer Camp (9 weeks)

• This program is for children ages 6 through 14 years old.
• There is a $15.00 Registration Fee.
• $200 per child for City resident (starting October 1st)
• $100 per child for City employees that are City residents (starting October 1st)
• $250 per child for non-resident (starting October 1st)
• $125 per child for City employee that are non-residents (starting October 1st)
• Hours of operation are 7am to 5pm Monday to Friday (Closed the 4th of July)

Winter Camp (2 weeks)

• This program is for children ages 6 through 14 years old
• $35 per child per week for City resident (starting October 1st)
• $50 per child per week for non-resident (starting October 1st)
• Hours of operation are 8am to 5:30pm Monday to Friday (Closed Christmas Day and New Year’s Day)

Spring Camp (1 week)

• This program is for children ages 6 through 14 years old
• $35 per child per week (starting October 1st)
• $50 per child per week (starting October 1st)
• Hours of operation are 8am to 5:30pm Monday to Friday

4. What information can you give me on your afterschool program?

This program is for children ages 6 through 14 years old. The cost for City Residents is as follows: $50 per child per session (represents half of a school year), $100 per school year. The cost for non-City Residents is as follows: $60 per child per session, or $120 per school year (starting October 1st)

Hours of operation are 2:30 p.m.-6:00 p.m. (general public allowed in after 6:00 p.m.).

Children are in age appropriate monitored groups and activities include: Homework assistance, Subject Matter Activities, Art, Music, and indoor/outdoor play activities. Enrollment is based on 1st come 1st served space availability. Must attend Parent meet prior to start of session. Contact STARS@cityftmyers.com or (239) 321-7545 for more information.

The STARS Complex also offer specialize middle school and teen programs for students in grades 6th-11th. Contact STARS@cityftmyers.com for more information.

5. I am no longer interested in a program, how do I get a refund?

Please submit a written request by email stars@cityftmyers.com with your name, the child’s name and name of the activity that they are enrolled in. Refund payment will be sent to the address on record. Please note that all refunds can take between 2-4 weeks to process.

6. My child was a member of the soccer program, will we resume after clearance from COVID-19?

All recreational and athletic activities have been suspended until further notice. The soccer program participants will receive their year end award in the mail.

7. Is there still going to be a summer camp program?

Yes, we are currently still scheduled to start our summer camp program on June 8, 2020. Parents will be updated with any changes.

8. Are there any spots left for the summer camp program? If so when can I register?

Yes there are still a few spots left at Billy Bowlegs, STARS East. We will release more information regarding a date for summer camp registration on May 5, 2020.

9. Is there going to be a teen program this summer?

No, however teens will have the opportunity to APPLY for Work and Volunteer opportunities for summer career experience.

10. How can I finish making payment for summer camp?

Payments can be made by phone (239-321-7545) Monday-Friday from 10am-2pm.

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1. Fort Myers Aquatics - Why is the pool closed during inclement weather and what is your refund policy

Fort Myers aquatic facilities will close if heavy rain prevents lifeguards from seeing the bottom of the pool, or if lightning strikes within a 10-mile radius of the facility. The Fort Myers Aquatic Center, Golfview Pool, and S.T.A.R.S. Complex all use the Weatherbug system for real-time updates on weather conditions. The pool will remain closed for a ½ hour (30 minutes) following the last lightning strike. During this time, patrons are to remain off the pool deck. 

Fort Myers aquatic facilities will close for public swimming if the forecasted weather calls for temperatures of 70 degrees or below; or at the supervisor’s discretion.

The City of Fort Myers Aquatic Center gives rain checks during inclement weather to patrons who have been at the facility for less than one hour with a receipt.  No refunds are given due to inclement weather. 

2. Fort Myers Aquatics - Swim lessons for infant children and adults and what are the rates?

“Parent and Infant Swimming Lessons” are for children ages six months to three years old. All swimming lessons are eight classes.

“Youth Swimming Lessons” are for children ages four to twelve year old. 

Youth classes are divided into four levels, pre-school (ages 4-5), beginner, intermediate, and advanced.  Children enrolling in beginner, intermediate and advanced lessons are required to be swim tested to ensure proper placement into the appropriate level prior to registration.  There is no swim test for pre-school lessons.  All swimming lessons are eight classes.

“Adult Swimming Lessons” are for ages thirteen and older. Adult classes are divided into two levels: beginner and stroke refinement. All swimming lessons are eight classes.

Cost for all swimming lessons is $35 for residents of Fort Myers, and $40 for non-residents.

The City of Fort Myers also offers private swim lessons.  Each session is customized to the individual and is a 30-minute one on one session with a lifeguard.  Pricing for private swim lessons begin at $35, please call for more information on pricing and creating a customized lesson.

Call (239) 321-7553 for swimming lesson times, dates and more information on other programs offered

The STARS Complex offers SWIM Lessons each summer.  Lesson dates, times and rates are posted in March.

3. STARS Complex - What are your hours of operation?

Monday – Thursday: 10:00 a.m. to 9:00 p.m.; Friday: 10:00 a.m. to 7:30 p.m.; 

Saturday: 12:00 p.m. to 5:00 p.m. (Pending event/athletic schedule); Sunday 12:00 p.m. to 5:00 p.m. (pending event/athletic schedule)

Holidays: Closed

4. STARS Complex - What are your rental rates?

Contact STARS Complex at (239) 321-7545 or online at stars@cityftmyers.com for rental rates, availability and to schedule a contract.

5. STARS Complex - Do you offer summer, winter, and spring break camps and what are their costs?

Summer Camp (9 weeks)

• This program is for children ages 6 through 14 years old. 
• There is a $15.00 Registration Fee.
• $200 per child for City resident (starting October 1st)
• $100 per child for City employees that are City residents (starting October 1st)
• $250 per child for non-resident (starting October 1st)
• $125 per child for City employee that are non-residents (starting October 1st)
• Hours of operation are 7am to 5pm Monday to Friday (Closed the 4th of July)

Winter Camp (2 weeks)

• This program is for children ages 6 through 14 years old
• $30 per child per week for City resident (starting October 1st) 
• $50 per child per week for non-resident (starting October 1st)
• Hours of operation are 8am to 5:30pm Monday to Friday (Closed Christmas Day and New Year’s Day)

Spring Camp (1 week)

• This program is for children ages 6 through 14 years old
• $30 per child per week (starting October 1st)
• $50 per child per week (starting October 1st)
• Hours of operation are 8am to 5:30pm Monday to Friday

6. STARS Complex - What information can you give me on your afterschool program?

This program is for children ages 6 through 14 years old  The cost for City Residents is as follows:  $50 per child per semester, $100 per school year.  The cost for non-City Residents is as follows:  $60 per child per semester, or $120 per school year (starting October 1st)

Hours of operation are 2:30 p.m.-6:00 p.m. (general public allowed in after 6:00 p.m.). 

Children are in age appropriate monitored groups and activities include:  Homework assistance, Subject Matter Activities, Art, Music, and indoor/outdoor play activities.   Enrollment is based on 1st come 1st served space availability.  Must attend Parent meet prior to start of session.  Contact STARS@cityftmyers.com or (239) 321-7545 for more information.  

The STARS Complex also offer specialize middle school and teen programs for students in grades 6th-11th.  Contact STARS@cityftmyers.com for more information.

7. Fort Myers Skatium - What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?

Open skate:

• Fridays: 8:00 pm to 9:50 pm
• Saturdays: 1:00 pm to 2:50 pm
• Saturday Family Nights: 7:00 pm to 8:50 pm  
• Sundays: 11:00 am to 12:50 pm

*Please contact the Skatium, as days and times can change.

$8 All Ages plus $2 for Skate Rental

Saturday Family Nights is $5 admission including skates.

Special pricing for group rates: Call (239) 321-7510 for more information.

Parties and Private Rentals

Choice of party times available:

• Friday: 8:00 pm to 9:50 pm
• Saturdays: 1:00 pm to 2:50 pm or 7:00 pm to 8:50 pm
• Sundays: 11:00 am to 12:50 pm

Birthday packages

• “Starting Line Up” - $179 for 10 guests:  Each additional guest $12. Reserved party table with place settings and helium balloons next to the ice rink.     
• “Hat Trick” - $199 for 10 guests:  Each additional guest $12. Reserved private party room with place settings, helium balloons and party decorations. Professional skating instructor available for your group; $25.00 for 30 minutes of private instruction.  

Private Rentals 

• Private ice or facility rental costs for a group depends on time of day. Call (239) 321-7509 for more information or to make a reservation. 

8. Golf - Are you accepting new memberships?

No, the City is not currently offering new golf memberships.

9. Golf - Do you rent golf clubs?

Yes, golf club rentals are available at both courses (Callaway Clubs for both right and left-handed players, men and women).

10. Golf - What par is Eastwood?

Eastwood plays to a par 72 layout.   Four sets of tee markers are used depending upon level of challenge preferred by the golfer.  

Blue tees are generally used for (HDCP 0-10) with 6772 yards; white tees are normally preferred for members and guests with 6226 yards; gold tees are preferred by most seniors at 5568 yards and ladies love the course at 5116 yards.

11. Golf - Do you offer golf lessons?

Yes, golf lessons are available at both courses with PGA certified instructors.

12. Golf - How far in advance may I schedule a tee time?

Tee times can be reserved online, up to 7 days in advance, at www.cityftmyers.com. Tee times may also be reserved one day in advance with phone lines opening at 8:00 AM.  Eastwood's phone number is 239-321-7487 and Fort Myers Country Club is 239-321-7488.

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1. Learn more about United Way 211

211 is a United Way program that provides free information and referral to human/social service agencies within Lee, Hendry, Glades and Okeechobee Counties. Clients can call and receive information and referrals appropriate to their needs.

2. Understand why United Way 211 in important

United Way 211 exists to help people navigate their way through the maze of human and social services agencies by providing the most adequate resources for the client’s situation. This efficient process promotes prevention and self-sufficiency by giving the clients easy access to services they normally would not be aware of.

3. Find out who answers when I call United Way 211

Trained information and referral specialists will assess the client’s need and give appropriate referrals. Every call is completely confidential.

4. Find the hours of operation of United Way 211

United Way 211 is available 24 hours a day, 365 days a year. This continuous coverage is made possible through a partnership with ACT – Abuse, Counseling & Treatment. English and Spanish languages are readily available.

5. Access non-emergency assistance through United Way 211

United Way 211 is for non-emergency assistance only; 211 may not be reached on some hotel, cell, or pay phones. In these cases, 211 can be reached in Lee County at (239) 433-3900 and Hendry/Glades (800) 887-9234.

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1. How much does it cost to reserve a slip at the Yacht Basin?

Please check our current Rate Guide, located in the “Reservations” section, for pricing

2. Do you allow liveaboards in your marina?

We do allow liveaboards. Liveaboard rates apply to any customer staying 10 days or longer per month.

3. Do you have floating or fixed docks?

We have fixed docks but have plans for floating dock structures in the near future.

4. Are you a pet friendly marina?

We love pets. We do request that your pet be kept on a leash and under your control at all times. Sanitary bags are available around the marina for your convenience.

5. Do you have “Dry Storage”?

We only offer wet slips and do not offer any lift or mechanical services.

6. Do you allow outside vendors to work on vessels in the marina?

We have a list of licensed and insured vendors that are allowed to work in the marina. Major service/repairs are not allowed and will be subject to the Dockmaster’s approval.

7. How late is your “Fuel Dock” open?

Our Fuel Dock is open 8:00am-5:30pm, seven days a week.

8. How late will a staff member be there to receive us?

Our office hours are 8:00am-6:00pm, seven days a week. If you are unable to arrive before we close, we will advise you of your slip instructions and make sure you have any information needed, prior to our close of day.