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Our office is open Monday – Friday 8 a.m. to 5 p.m., with the exception of certain holidays.
Yes. Please call customer service at (239) 321-8100, or come in person to set up.
The City of Fort Myers has 4 payment options for your convenience.
$175.00 deposit, $30.00 service fee. Standard for Residential Services.
We will need a copy of the deceased party’s death certificate and valid photo ID from the requesting party in order to change the name on the account.
We will need the applicable legal documentation such as a marriage license, divorce papers, etc. to have your name changed on the account. You can sent a legible copy in by mail or fax at (239) 344-5958, or in person at the City’s payment center.
As per City Code of Ordinances Sec. 90-33.
The City of Fort Myers and its authorized agents; per City Code of Ordinances Sec. 90-39.
No, as long as municipal services are available. Per City Code of Ordinances Sec. 90-43.
No. Per City Code of Ordinances Sec. 90-43 –Meters (A). All primary water meters furnished, read and serviced by the City shall remain the property of the City and shall be accessible and subject to its control.
You read your meter from left to right starting with the first digit that is not a “0”, reading all the numbers until the decimal point.
The City of Fort Myers has “Radio Transmitted Reading” which means that a radio signal is sent out every 4 seconds and when we pass by your meter the reading system picks up the read.