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1. Am I in the city limits?
2. What city jobs are available?
3. What day is my trash pickup day?
4. How do I pay my city water bill?
5. Where is City Hall located?
6. What city ward am I located in?
7. Where are city meeting videos?
8. How do I contact a city department or official?
9. Who is my City Council Representative?
10. What county is Fort Myers in?
11. What is the phone number for the City of Fort Myers?

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1. Why doesn't someone answer the phone when I call?
2. Is my address in the city limits?
3. Who do I call if my address is not in the city limits?
4. Where can I find your Land Development Code?
5. What is my property is zoned as?
6. What does BTR mean?
7. Is everyone who has a business in the city limits is required to pay a business tax to the City?
8. Can I put my fence on my property line?
9. Does every fence installation require a permit?
10. How many signs am I allowed at my business and what are the regulations?
11. What are the setbacks for a pool or a shed?
12. How do I get to Lee County Community Development from the City of Fort Myers Community Development?

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1. What are the functions of a redevelopment agency?
2. What is a TIF?
3. How does a TIF work?
4. Are property taxes raised to pay for TIF district?
5. What are the benefits of being in a TIF district?
6. What is a redevelopment plan?

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1. Where can I find a copy of the budget?
2. When and where are the public budget hearings?
3. What is a non-ad valorem assessment?
4. Why have my property taxes increased?
5. Who do I call if I think my property’s assessment is not accurate?
6. Where can I find the Capital Improvement Program?
7. When does the budget process begin?
8. What do my property taxes pay for?

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1. How do I request a fire report or make a public records request?
2. How do I request an educational event such as a safety talk or truck display?
3. How do I request a free smoke alarm?
4. How do I request a fire inspection?
5. How do I apply for a permit?
6. Why is the fire hydrant open and flowing water with no one around?
7. How do I order a Knox Box
8. Does the fire department maintain fire hydrants?
9. What is the difference between public and private hydrants?
10. What is the Vial of Life?
11. How do I get a Vial of Life?

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1. Where is the City of Fort Myers HR department located?
2. What are your hours of operation?
3. Do I need a City parking pass to park in HR lot?
4. I want to see HR; do I have to make an appointment or can I walk-in for service?
5. Where do I send Employment Verification Requests?
6. Are you Human Resources for Lee County, as well?
7. If I want to inquire about City of Fort Myers employment opportunities, where do I go?
8. I want to contact Human Services, is that located in the City of Fort Myers HR Department?

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1. I lost my insurance card; how do I order a new one?
2. How do I search my medical, dental, and vision providers?
3. How do I apply for Family Medical Leave (FMLA)?
4. When do I apply for Family Medical Leave (FMLA)?
5. How do I access my benefits from home?
6. When is Open Enrollment?
7. Does the City of Fort Myers offer a 457 Deferred Compensation Plan?
8. I am a retired employee of the City of Fort Myers, who do I contact regarding benefits?
9. I am a retired employee of the City of Fort Myers, who do I contact about retiree pensions?

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1. How is salary determined for new hires?
2. What is the salary range for your job classifications?
3. Where can I find your job descriptions?
4. What is the difference between exempt and non-exempt employees?
5. How do I report an error on my pay?

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1. Where can I find our union contract?
2. Where can I find our Policy and Procedures?
3. I am a Public Works employee and want to learn about sick leave, where do I find the information?
4. Can I convert sick leave to vacation as a Public Works employee?
5. How is my vacation and sick leave accruals calculated for a Public Works employee?
6. What is a lateral transfer?
7. Can employees use vacation time for emergency absence?
8. What are the consequences if employees do not show up to work?
9. Can employees be required to perform work normally performed by other employees in another job classification?

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1. What is Organizational Development and Training?
2. What is succession planning?
3. What if I want to be a supervisor, but am not being developed after I make the request, what should I do?
4. I am a supervisor and I do not know how to identify potential, future supervisors. Who do I contact for help?
5. I am a supervisor and I want to assign goals for an employee but am not sure of what goals I need to assign or how to make it fair for multiple employees.

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1. How do I report a safety concern?
2. How do I submit a claim?
3. How do I report a concern for the manner in which an employee is driving in a City vehicle?

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1. Who do I contact about job openings for the City of Fort Myers?
2. Where can I get a list of available positions?
3. How do I apply for a position I am interested in?
4. Do I have to submit a separate application for each position I am interested in?
5. Where do I send a copy of my DD-214 or other documentation for Veterans’ Preference?
6. How do I know where I am at in the process after I submitted my application?
7. When will I hear from someone if I am not selected?
8. Why did I not get an interview? I met the minimum qualifications and have experience.
9. I am having trouble logging into my user profile.

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1. Does the City Attorney’s Office provide free legal advice to citizens?
2. I have received a notice of violation from an officer in the Code Enforcement Dept. How may I reach the Officer?
3. How can I get a copy of a city ordinance?
4. What is a Public Record?
5. What type of cases does the City Attorney’s Office handle?

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1. Can I have my own home inspection done?
2. What if I don’t qualify now? What are my options?
3. Do I need to take a homebuyer education class?
4. How much financial help will I receive from NSP?
5. How much money do I need for a down payment?
6. How much do I need to earn to qualify for a loan and what are the income limits?
7. Do I have to be a first-time home buyer to qualify?
8. Can I look at available homes online?
9. Where are NSP homes located?

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1. Where can I find active solicitations?
2. How do I register as a supplier?
3. Where is Procurement Services located?
4. Who can respond to solicitations for city projects?
5. Does the City of Fort Myers manage procurement services for Lee County?
6. How can sub-contractors bid to general contractors on various construction projects?
7. Is the information on this site official?
8. Who do you call for invoice and payment information?
9. Does the City of Fort Myers manage procurement for the Police and Fire Departments?
10. Where do you send invoices?
11. How can I be notified when a solicitation or quote request is released?

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1. Engineering - How do I obtain a Road Closure Permit?
2. Engineering - What is a stormwater fee and what does it do?
3. Meter Reading - Who has access to my water meter?
4. Operations - How do I report sewer overflow/stoppage/smell?
5. Recreation (STARS) - Do you offer summer, winter, and spring break camps and what are their costs?
6. Solid Waste - What service am I provided as a resident of the City of Fort Myers?
7. Solid Waste - When is my collection day?
8. Utility Billing - How can I pay my utility bill?
9. Wastewater - Can I dump the holding tank of my RV at the Plant?

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1. Will the City tap the water line from my commercial building?
2. What are the 2 most common permits required when doing work on a water service line, meter work, backflow preventer installation, or wanting to get multiple City meters for your commercial plaza or ap
3. When is a site work permit required?
4. How do I obtain a Road Closure Permit?
5. Why are the City roads blocked off?
6. What are the flags in front of my house for?
7. When will my utility locate be completed?
8. How is my stormwater assessment fee calculated?
9. What is a stormwater fee and what does it do?
10. How do I get a speed hump installed on my street?

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1. What repairs or services are outsourced?
2. Who provides the repair and maintenance of the Fire Dept. equipment?
3. Does your fleet have its own fueling capabilities?
4. Does your fleet include refuse collection trucks?
5. How does your fleet dispose of old vehicles?
6. How does your fleet dispose of old vehicles?
7. How many vehicles in the City Fleet?

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1. Are you accepting new memberships?
2. Do you rent golf clubs?
3. What par is Eastwood?
4. Do you offer golf lessons?
5. How far in advance may I schedule a tee time?

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1. Why is the pool closed during inclement weather and what is your refund policy?
2. Swim lessons for infant children and adults and what are the rates?

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1. What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?

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1. Fort Myers Aquatics - Why is the pool closed during inclement weather and what is your refund policy
2. Fort Myers Aquatics - Swim lessons for infant children and adults and what are the rates?
3. STARS Complex - What are your hours of operation?
4. STARS Complex - What are your rental rates?
5. STARS Complex - Do you offer summer, winter, and spring break camps and what are their costs?
6. STARS Complex - What information can you give me on your afterschool program?
7. Fort Myers Skatium - What are your hours of operation for open skating and the costs? What are the available time and rates for parties and private rentals?
8. Golf - Are you accepting new memberships?
9. Golf - Do you rent golf clubs?
10. Golf - What par is Eastwood?
11. Golf - Do you offer golf lessons?
12. Golf - How far in advance may I schedule a tee time?

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1. Solid Waste - When is my collection day?
2. Solid Waste - What time should I place the trash and recycling cart at the curb for collection?
3. Solid Waste - What service am I provided as a resident of the City of Fort Myers?
4. Solid Waste - What do I do if I have more trash/recycling that won’t fit in my cart?
5. Solid Waste - What if my trash or recycling cart is stolen, damaged or broken?
6. Solid Waste - As a residential customer, how do I get rid of household chemicals and electronics?
7. Solid Waste - Why did everyone else in my neighborhood receive collection except me?

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1. What are your hours of operation?
2. What are your rental rates?
3. Do you offer summer, winter and spring break camps and what are their costs?
4. What information can you give me on your afterschool program?

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1. Utility Billing - When is your office open?
2. Utility Billing - What day is my trash pickup day?
3. Utility Billing - Can I have my utility bill auto deducted/drafted from my account each month?
4. Utility Billing - How can I pay my utility bill?
5. Utility Billing - What is the deposit for a new account?
6. Utility Billing - My wife/husband (family member) is deceased. How do I remove their name from the utility account?
7. Utility Billing - I have recently had a name change. How do I go about changing my name on my utility account?
8. Meter Reading - Can I turn my water on or off at the curb stop without calling the City first?
9. Meter Reading - Who has access to my water meter?
10. Meter Reading - Can I have water without a meter?
11. Meter Reading - Does the meter belong to me?
12. Meter Reading - How do I read my meter?
13. Meter Reading - How does my meter get read?

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1. Does that pond contain plant effluent?
2. Can I dump the holding tank of my RV at the Plant?
3. I’m building a parking lot near here. Can I fill my water trucks with reclaimed water?
4. Can I get some of that for my garden?
5. What happens to the treated water?
6. What happens to the solids?
7. What chemicals are used in the process?
8. What pollutants are removed?
9. What is the process for wastewater treatment use?
10. What's in those trucks leaving the plant?

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1. What is the plant output pressure?
2. Do you add fluoride to the water?
3. Do I need a water softener installed in my house?
4. What is the hardness of the water?
5. What type of water treatment is the plant?

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1. Learn more about United Way 211
2. Understand why United Way 211 in important
3. Find out who answers when I call United Way 211
4. Find the hours of operation of United Way 211
5. Access non-emergency assistance through United Way 211

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1. How much does it cost to reserve a slip at the Yacht Basin?
2. Do you allow liveaboards in your marina?
3. Do you have floating or fixed docks?
4. Are you a pet friendly marina?
5. Do you have “Dry Storage”?
6. Do you allow outside vendors to work on vessels in the marina?
7. How late is your “Fuel Dock” open?
8. How late will a staff member be there to receive us?