Rates and Fees

Accounts With Unpaid Balances
Accounts with a previous unpaid balance are subject to termination 14 days after due date. If the account is terminated, payment of the total bill, the $60 delinquent service charge and a larger deposit will be required before service is reinstated.  

Utility Bill Payment
Pay Online
Pay by Phone
  • Debit or credit card (Visa, MasterCard, American Express, and Discover are accepted)
  • Ph: 877-333-0866
Remittance Address
  • P.O. Box 30185
    Tampa, FL 33630-3185
Payment Fees
 Service  Fee
 After-Hours Service Charge
 $45
 Broken Curb-Stop
 $50
 Broken Lock
 $30
 Delinquent Turn-Off Service Charge
 $60
 Returned Check
 Amount Varies
 Second Trip Service Charge
 $30
 Special Pick-Up*
 $26.50 per cubic yard for oversized piles
 Stolen or Pulled Meter
 $150
 Test Meter
 $150
*Limit 10 cubic yards of horticultural debris per residential account per week. Limit 4 cubic yards of junk or white goods debris per residential account per year.