Digital Services provides business the ability to offer more than a single tier offering. Customers want flexibility and access to all offerings, and they need you to have the digital footprint to meet the customer demand. Companies who want to grow should consider the Internet of Things (IoT) to:
increase recurring revenue using subscription options
increase enterprise value
enter new market segments
differentiate product offerings
meet customer demand
This can be done considering three things:
How to acquire new customers
Monetize by either upsell to new features or increase prices
Retention of your existing base
We have seen restaurants offering family packaging of meals. This is a great way to control inventory. Online sales from places such as HelloFresh captured stay at home self-service which prompted grocery stores to enter a new market of sales and delivery. We are all learning from others in the market. Finding new and improved ways to deliver greater value at a perceived lower price is the sweet spot for your customers.
Here are some tips to doing this well and upgraded your digital services:
Stay competitive in your pricing based on the value of your product and services
Streamline acquire process
Get paid with accurate billing and fast cash settlement of account
allow the customer to nurture their account with access to change and update their subscription or information
iterate. Be ready to be flexible in pricing and packaging as your fulfillment and logistics are forming
Scale. Support growth and flexibility in commerce, billing, finance, and fulfillment. Never over promise and under deliver
set up metrics to understand what is making you money and what is killing your profits
Ask for feedback to improve your process
Find a professional to set up your online presence.
Congratulations to Fort Myers Innovator of the Year!
The SBDC announced Stickboy Creative owner Reema Bhata as the 2020-2021 Innovator of the Year.
The City of Fort Myers small businesses offer services that benefit our local economy and keep them on the cutting edge of technology. Thanks to Stickboy Creative for keeping our local economy thriving in the Technology World. We are glad you call the City of Fort Myers the home for your business.