Rates and Fees

Utility Rates

FY2024 - Utility Rates 

Accounts With Unpaid Balances

Accounts with a previous unpaid balance are subject to termination 14 days after due date. If the account is terminated, payment of the total bill, the $60 delinquent service charge and a larger deposit will be required before service is reinstated.  

You can Pay Online

Pay by Phone

  • Debit or credit card (Visa, MasterCard, American Express, and Discover are accepted)
  • Ph: 877-333-0866

Remittance Address

  • P.O. Box 30185
    Tampa, FL 33630-3185

Payment Fees

 Service Fee
 After-Hours Service Charge $45
 Broken Curb-Stop $50
 Broken Lock $30
 Delinquent Turn-Off Service Charge $60
 Returned Check Amount Varies
 Second Trip Service Charge $30
 Special Pick-Up* $26.50 per cubic yard for oversized piles
 Stolen or Pulled Meter $150
 Test Meter $150

*Limit 10 cubic yards of horticultural debris per residential account per week. Limit 4 cubic yards of junk or white goods debris per residential account per year.