Online Services

Logging On

To log in to your account, type in the user name and password you created when you enrolled. If you are getting an error message, check to make sure you are entering the information accurately.

Logging Off

Please use our log off feature if you are going to be away from your computer for an extended period of time. The logging off feature will end your session and you will then have to enter your user name and password before entering the website again.

Voluntary Submission

The Online Services Center does not collect personally identifying information about any individual user except when knowingly provided by such individual. For example, we ask you for information when you register to use the Online Services Center. You always have the option not to provide the information we request. If you choose not to provide the information we request, you may still visit some of the Online Services Center, but you may be unable to access certain options and services.

Cookies

The Online Services Center requires that browsers accept cookies. Data is collected in a non-persistent session cookie strictly for the purposes of controlling the user experience. A session cookie expires shortly after the browser leaves the Online Services Center or when the browser is closed.

Information Collected by the Online Services Center

Registration Information to establish a web user account requires your name, email address, a user name, your address, phone number, and a password. You create a user name and password as standard security measures that give you access to and protect your account. The combination of the user name and password you enter at registration form a unique identifier for your account.

Kids Under 13

Do not send any information about yourself including your name, address, or e-mail address. We do not knowingly collect personally identifiable information from children under 13. In the event that we learn we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database as quickly as possible.

Public Information

Copyright

Data on this system is public information and is generally available to copy or distribute. Information and/or images that may not be copied without permission include any copyright material and the city logo. Please contact the City Clerk's Office for information on how to obtain authorization.

Email to City Officials & Employees

Communications made through email and messaging system links contained on this site shall in no way be deemed to constitute legal notice to the City of Fort Myers or any of its agencies, officers, employees, or representatives, with respect to any existing or potential claim or cause of action against the city or any of its agencies, officers, employees, or representatives, where notice is required by any federal, state, or local laws, rules, or regulations.

Email directed to city staff may be used to address business issues and content on this Internet site. Please be advised, pursuant to the Florida Public Records Law, all letters, emails, messages, notes or other correspondence sent to the city, a city official, or a city employee is a public record and subject to public inspection. Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

General website related comments, questions or recommendations may be directed to the website administrator.

Site Accuracy & Continuous Improvement

The City of Fort Myers website will reflect continuous improvement and therefore we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this website and associated sites. Although we try to ensure broken links do not exist, links to other Internet sites may have changed. If you encounter broken links, report it to the website administrator. It will be assessed and corrected.

Links to 3rd Party Sites

Links provided to 3rd party sites will let you leave the City of Fort Myers Internet site. The linked sites are not under the control of the City of Fort Myers and the city is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The City of Fort Myers is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by the City of Fort Myers.

Privacy Statement

The City of Fort Myers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the City of Fort Myers website and governs data collection and usage. By using the City of Fort Myers website, you consent to the data practices described in this statement.

Collection of Your Personal Information

City of Fort Myers collects personally identifiable information, such as your email address, name, home or work address or telephone number. City of Fort Myers also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by City of Fort Myers. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by City of Fort Myers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Fort Myers website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through City of Fort Myers public message boards, this information may be collected and used by others. Note: City of Fort Myers does not read any of your private online communications.

City of Fort Myers encourages you to review the privacy statements of Web sites you choose to link to from City of Fort Myers so that you can understand how those Web sites collect, use and share your information. City of Fort Myers is not responsible for the privacy statements or other content on websites outside of the City of Fort Myers and City of Fort Myers family of websites.

Use of Your Personal Information

City of Fort Myers collects and uses your personal information to operate the City of Fort Myers Web site and deliver the services you have requested. City of Fort Myers also uses your personally identifiable information to inform you of other products or services available from City of Fort Myers and its affiliates. City of Fort Myers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

City of Fort Myers does not sell, rent, or lease its customer lists to 3rd parties. City of Fort Myers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the 3rd party. In addition, City of Fort Myers may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such 3rd parties are prohibited from using your personal information except to provide these services to City of Fort Myers, and they are required to maintain the confidentiality of your information.

City of Fort Myers does not use or disclose sensitive personal information such as race, religion, or political affiliations, without your explicit consent.

City of Fort Myers keeps track of the websites and pages our customers visit within City of Fort Myers, in order to determine what City of Fort Myers services are the most popular. This data is used to deliver customized content and advertising within City of Fort Myers to customers whose behavior indicates that they are interested in a particular subject area.

City of Fort Myers websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on City of Fort Myers or the site
• Protect and defend the rights or property of City of Fort Myers
• Act under exigent circumstances to protect the personal safety of users of City of Fort Myers or the public

Use of Cookies

The City of Fort Myers Web site use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize City of Fort Myers pages, or register with City of Fort Myers site or services, a cookie helps City of Fort Myers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same City of Fort Myers website, the information you previously provided can be retrieved, so you can easily use the City of Fort Myers features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the City of Fort Myers services or websites you visit.

Security of Your Personal Information

City of Fort Myers secures your personal information from unauthorized access, use or disclosure. City of Fort Myers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

City of Fort Myers will occasionally update this Statement of Privacy to reflect company and customer feedback. City of Fort Myers encourages you to periodically review this statement to be informed of how City of Fort Myers is protecting your information.

Contact Information

City of Fort Myers welcomes your comments regarding this Statement of Privacy. If you believe that City of Fort Myers has not adhered to this Statement, please contact City of Fort Myers by email. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Agreement Between User & City of Fort Myers

The City of Fort Myers website is comprised of various Web pages operated by City of Fort Myers.

The City of Fort Myers website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the City of Fort Myers Web Site constitutes your agreement to all such terms, conditions, and notices.

Modification of These Terms of Use

City of Fort Myers reserves the right to change the terms, conditions, and notices under which the City of Fort Myers website is offered, including but not limited to the charges associated with the use of the City of Fort Myers website.

Linked Sites

The City of Fort Myers website may contain links to other websites ("Linked Sites"). The linked sites are not under the control of City of Fort Myers and City of Fort Myers is not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. City of Fort Myers is not responsible for webcasting or any other form of transmission received from any linked site. City of Fort Myers is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by City of Fort Myers of the site or any association with its operators.

No Unlawful or Prohibited Use

As a condition of your use of the City of Fort Myers website, you warrant to City of Fort Myers that you will not use the City of Fort Myers website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the City of Fort Myers website in any manner which could damage, disable, overburden, or impair the City of Fort Myers website or interfere with any other party's use and enjoyment of the City of Fort Myers website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the City of Fort Myers websites.

Use of Communication Services

The City of Fort Myers Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the communication services only to post, send and receive messages and material that are proper and related to the particular communication service. By way of example, and not as a limitation, you agree that when using a communication service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights, such as rights of privacy and publicity, of others
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material, or information
• Upload files that contain software or other material protected by intellectual property laws, or by rights of privacy of publicity, unless you own or control the rights thereto or have received all necessary consents
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of someone else's computer
• Advertise or offer to sell or buy any goods or services for any business purpose, unless such communications service specifically allows such messages
• Conduct or forward surveys, contests, pyramid schemes or chain letters
• Download any file posted by another user of a communication service that you know, or reasonably should know, cannot be legally distributed in such manner
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
• Restrict or inhibit any other user from using and enjoying the communication services
• Violate any code of conduct or other guidelines which may be applicable for any particular communication service
• Harvest or otherwise collect information about others, including email addresses, without their consent
• Violate any applicable laws or regulations

Monitoring & Reviewing Materials

City of Fort Myers has no obligation to monitor the communication services. However, City of Fort Myers reserves the right to review materials posted to a communication service and to remove any materials in its sole discretion. City of Fort Myers reserves the right to terminate your access to any or all of the communication services at any time without notice for any reason whatsoever.

Disclosure Policy

City of Fort Myers reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in City of Fort Myers' sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any communication service. City of Fort Myers does not control or endorse the content, messages or information found in any communication service and, therefore, City of Fort Myers specifically disclaims any liability with regard to the communication services and any actions resulting from your participation in any communication service. Managers and hosts are not authorized City of Fort Myers spokespersons, and their views do not necessarily reflect those of City of Fort Myers.

Uploaded Materials

Materials uploaded to a communication service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

Submissions Policy

City of Fort Myers does not claim ownership of the materials you provide to City of Fort Myers (including feedback and suggestions) or post, upload, input or submit to any City of Fort Myers website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your submission, you are granting City of Fort Myers, its affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their Internet businesses, including publishing your name and reformatting your submission without limitation, the rights to:

• Copy
• Distribute
• Edit
• Publicly display
• Publicly perform
• Reformat
• Reproduce
• Translate
• Transmit

Obligations & Compensation

No compensation will be paid with respect to the use of your submission, as provided herein. City of Fort Myers is under no obligation to post or use any submission you may provide and may remove any submission at any time in City of Fort Myers's sole discretion.

Submission Rights Policy

By posting, uploading, inputting, providing or submitting your submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.

Liability Disclaimer

The information, software, products, and services included in or available through the City of Fort Myers website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. City of Fort Myers and/or its suppliers may make improvements and/or changes in the City of Fort Myers website at any time. Advice received via the City of Fort Myers website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

City of Fort Myers and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the City of Fort Myers website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. City of Fort Myers and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall City of Fort Myers and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the City of Fort Myers website, with the delay or inability to use the City of Fort Myers website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the City of Fort Myers website, or otherwise arising out of the use of the City of Fort Myers website, whether based on contract, tort, negligence, strict liability or otherwise, even if City of Fort Myers or any of its suppliers has been advised of the possibility of damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the City of Fort Myers website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the City of Fort Myers website.

Termination & Access Restriction

City of Fort Myers reserves the right, in its sole discretion, to terminate your access to the City of Fort Myers website and the related services or any portion thereof at any time, without notice. General: To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Lee County, Florida, U.S.A. in all disputes arising out of or relating to the use of the City of Fort Myers website. Use of the City of Fort Myers website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and City of Fort Myers as a result of this agreement or use of the City of Fort Myers website. City of Fort Myers's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of City of Fort Myers's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the City of Fort Myers website or information provided to or gathered by City of Fort Myers with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and City of Fort Myers with respect to the City of Fort Myers website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and City of Fort Myers with respect to the City of Fort Myers website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

Copyright & Trademark Notices

All contents of the City of Fort Myers website are Copyright City of Fort Myers and/or its suppliers. All rights reserved.

Trademarks

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

Notices & Procedure for Making Claims of Copyright Infringement

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. All inquiries not relevant to the following procedure will receive no response. See Notice and Procedure for Making Claims of Copyright Infringement.