The Operations Divisions primary focus is to protect the lives and property of the citizens and visitors of the City of Fort Myers. This focus is led by a Division Chief and is maintained through a commitment to the health, wellness, safety, and operational readiness of the division’s personnel.Services provided by the Operations Division include fire suppression, Advanced Life Support (ALS) non-transport emergency medical services, hazardous material response, and marine fire and rescue response. The department performs its mission from six stations operating six engine companies, two aerial apparatus, two rescue trucks, and one command vehicle each day.
Operations personnel are assigned to one of three shifts, working a 24-hour on/48-hour off schedule. Each shift is headed by a Battalion Chief that manages the fire stations, personnel and apparatus that serve the City.


Chief Hayden was born in the City of Fort Myers and primarily grew up on Sanibel Island.  Prior to joining the fire service, James worked in the construction industry and as a Real Estate Broker.  He is married with four children. Quality family time is essential in the Hayden family and is usually spent camping.  Chief Hayden has held the previous ranks of Firefighter/EMT, Engineer/EMT, and Captain/EMT. James earned his BS degree in Management in 2005 and is currently completing his MS in Fire and Emergency Services through University of Florida.  He holds Florida Safety Officer Certificate and is working towards his Chief Fire Officer Designation through the Center of Public Safety Excellence. James recently attended National Fire Academy completing Command and Control Decision-Making at Multiple Alarm Incidents and plans to continue his professional development at NFA. His role in Operations is to work closely with all Divisions to ensure members are adequately prepared to serve the citizens of Fort Myers. James carries an open-door policy with all members of the Fire Department and is eager to provide support and guidance, or simply listen.