Solid Waste & Utilities
Fort Myers Utilities & Solid Waste Division

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Welcome to the City of Fort Myers.  The Utilities and Solid Waste Division provide water, sewer and trash collection service, where available in the City of Fort Myers.  The Utility Center is located at 2925 Dr. Martin Luther King Jr. Boulevard.  The collection of solid waste is mandatory in the City of Fort Myers.  As per City code, any resident or business with an active water or sewer account require solid waste services. Note: Accounts with a previous unpaid balance are subject to termination 14 days after due date. If the account is terminated, payment of the total bill, the $60.00 delinquent service charge and a larger deposit will be required before service is reinstated.

Customer Service staff is available by phone to answer any questions beginning at 7:30am Monday - Friday by calling:

Utilities: (239) 321-8100   |   Solid Waste: (239) 321-8050   |   Toll Free: (866) 910-1751

The Utilities Center is a one-stop shop and you may apply in person for service. Lobby hours are from 8:00 a.m. to 5:00 p.m.
Monday – Friday. Map It!

Pay By Phone Option: Debit or credit card
by calling (877) 333-0866

Visa, Master Card, American Express and Discover are accepted.

Remittance Address: Effective March 8, 2011, the remittance address for utility payments has changed. The new address is:

Post Office Box 30185
Tampa, Florida 33630-3185

Service Fees  
After Hour Service Charge............................................... $75.00
Broken Curb-stop.......................................................... $50.00
Broken Lock.................................................................. $30.00
Delinquent Turn-Off Service Charge.................................. $60.00
Returned Check............................................................. amount varies
Second Trip Service Charge............................................. $30.00
Stolen or pulled meter.................................................... $150.00
Test Meter..................................................................... $150.00
Special Pick-Up *Limit 10 cubic yards of horticultural debris per residential account per week. Limit 4 cubic yards of junk/white goods debris per residential account per week $26.50 per cubic yard for oversized piles
RESIDENTIAL ACCOUNTS REQUIRE: COMMERCIAL ACCOUNTS REQUIRE:
  • Lease or proof of ownership
  • Completed application
  • Completed waiver of liability
  • Driver’s license or official photo identification
  • Full payment of $30 service charge
  • Full payment of $175 deposit for water, sewer and trash service
  • Completed application
  • Completed waiver of liability
  • Copy of occupational license application
  • Driver’s license or official photo identification
  • Full payment of deposit 2.5 times the anticipated monthly bill for services provided or minimum of $335 for water, sewer and trash service
  • Full payment of $30.00 service charge

Water Restrictions Information

 

  Solid Waste & Utility Forms

 
Description        Last ModifiedAuthorCreatedSize
DetailsSolid Waste4/1/2008 4/1/2008
DetailsA New Account Utility ApplicationDownload9/3/2009 4/21/200982.9 KB
DetailsAutomatic Withdrawal Payment Program Authorization FormDownload4/21/2009 4/21/2009217.3 KB
DetailsCross Connection Control ProgramDownload5/12/2011 5/12/201161.1 KB
DetailsCurrent Utility Rate SheetDownload10/1/2010 10/1/201010.8 KB
DetailsCustomer Complaint FormDownload4/21/2009 4/21/20098.3 KB
DetailsHydrant Meter ApplicationDownload4/21/2009 4/21/200971.2 KB
DetailsOrdinance 3520 Utility Rates October 01 2010Download10/1/2010 10/1/2010194.8 KB
DetailsShut Off Apply Deposit RequestDownload4/21/2009 4/21/20097.0 KB
DetailsUtility Deposit Policy & Procedure ManualDownload3/27/2008 3/27/200862.2 KB
DetailsUtility Deposit Surety BondDownload3/27/2008 3/27/200854.3 KB
DetailsWaiver of LiabilityDownload5/20/2011 5/20/201153.0 KB
DetailsWebsite Card Payment AuthorizationDownload11/12/2010 11/12/201022.1 KB

Copyright City of Fort Myers Terms of Service